Customer Satisfaction and Customer Loyalty through Service Quality Evaluated under SERVQUAL Model- A study on Banking Industries of Bangladesh-Reference-Cited by-同舟云学术

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Customer Satisfaction and Customer Loyalty through Service Quality Evaluated under SERVQUAL Model- A study on Banking Industries of Bangladesh

Published:2013 Issue:4 Volume:1 Page:88
ISSN:2331-0626
Container-title:Science Journal of Business and Management
language:en
Short-container-title:SJBM

Author:

Islam Md. Ariful

Publisher

Science Publishing Group

Link

http://article.sciencepublishinggroup.com/pdf/10.11648.j.sjbm.20130104.15.pdf

Cited by 5 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Integrated Agri-Food Supply Chain Model: An Application of IoT and Blockchain;American Journal of Industrial and Business Management;2023

2. The Impact of Quality Service on Customer Satisfaction in the Banking Sector amidst Covid-19 Pandemic: A Literature Review for the State of Current Knowledge;THE INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE AND BUSINESS ADMINISTRATION;2022-03

3. The Rural Users Challenges with Mobile Financial Services (MFS) In Bangladesh;Asian Journal of Management;2021-11-25

4. Relationship between banking service quality and customer satisfaction of commercial banks in Cumilla district, Bangladesh;Journal of Public Value and Administrative Insight;2021-10-12

5. Assessment of Service Quality of public Physical therapy practice based on SERVQUAL model;THE THERAPIST (Journal of Therapies & Rehabilitation Sciences);2021-06-30

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