STRUCTURE AND FREQUENCY OF PRODUCT NONCONFORMITIES IN THE CONTEXT OF CUSTOMER SATISFACTION
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Published:2023-02-28
Issue:1
Volume:17
Page:291-300
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ISSN:1800-6450
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Container-title:International Journal for Quality Research
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language:
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Short-container-title:IJQR
Author:
Brkljac Nenko,Munic Nenad,Micovic Aleksandar,Kovacevic Aleksandar M.,Rakonjac Predrag
Publisher
Faculty of Engineering, University of Kragujevac
Subject
Management Science and Operations Research