MEASURING SERVICE QUALITY EFFICIENCY USING DINESERV
Author:
Publisher
Faculty of Engineering, University of Kragujevac
Subject
Management Science and Operations Research
Cited by 5 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Enhancing resilience in transnational E-commerce supply chains: Critical factors, perspectives and strategic action plan;Heliyon;2024-05
2. Measuring the Service Quality, Customer Satisfaction, and Customer Loyalty of Selected Fast-Food Restaurants during the COVID-19 Pandemic;Open Journal of Business and Management;2023
3. FACTORS AFFECTING CUSTOMER SATISFACTION IN EATERY BUSINESS – AN EMPIRICAL STUDY FROM BANGLADESH;International Journal for Quality Research;2022-01-16
4. Young College Students’ Perception of DINESERV: A Study of On-Campus Dining in the USA;Tourism and hospitality management;2021
5. The Effects of Fast Food Restaurant Attributes on Customer Satisfaction, Revisit Intention, and Recommendation Using DINESERV Scale;Sustainability;2020-09-10
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