Lessons learned in development and implementation of a novel web-based app for influenza outbreak detection and response in residential aged care facilities (Preprint)

Abstract

There are plenty of potential roles for innovative digital health technologies in public health, including in outbreak response. However, the translation of a digital health innovation into an effective public health tool can be a complex process requiring diverse enabling factors for success. This paper describes the experience of a district-level public health authority in designing, developing and implementing a novel web-based app to assist residential aged care facilities in influenza outbreak detection and response. It shares key lessons learned in user engagement, agile development, data security and organisational support structures, contributing to the much-needed knowledge base in digital health development and implementation.