User Perceptions of E-Cigarette Cessation Apps: A Content Analysis of App Reviews (Preprint)

Author:

Rodberg DanielleORCID,Nawara RoulaORCID,Taylor MischaORCID,Struik LauraORCID

Abstract

BACKGROUND

Vaping rates in Canada are continuing to rise despite high interest in quitting among individuals who currently use electronic cigarettes (e-cigarettes). Existing cessation interventions are not resulting in the outcomes expected and smartphone apps have the potential to address this gap. With rates of smartphone usage continuing to rise globally, demand for health apps is increasing. Apps increase the equity and accessibility of interventions and individuals often prefer this means over traditional behavior change interventions (e.g., face-to-face counseling). Although limited, current evidence highlights that apps can be effective cessation support. A gap remains in understanding the user experience of vaping cessation apps, which is critical to informing their effectiveness for vaping cessation.

OBJECTIVE

The purpose of this study is to explore the user experience of vaping cessation apps through an analysis of app reviews. More specifically, this study aims to identify both the positive and negative experiences of app users, as well as highlight recommendations from app users to improve the quality of these apps.

METHODS

Vaping cessation apps were identified through searches on the Canadian and American versions of the Apple App Store and Android Google Play Store. Searches revealed a total of 11 vaping cessation apps, which resulted in a total of 310 reviews for analysis. Reviews were analyzed using a deductive content analysis approach.

RESULTS

Our analysis resulted in reviews being coded into five primary categories: Content, Functionality, Esthetic, Cost, and Other, which were further divided into three secondary categories and various tertiary categories. Reviews most commonly discussed Content, Functionality and Cost. Comments regarding content tended to be positive, praising various features. In contrast, comments tended to criticize functionality, indicating issues with the functioning of an app. Reviews both praised and criticized cost with comments specifically referring to the payment required to download an app or upgrade an app to the premium version.

CONCLUSIONS

This study is the first of its kind to evaluate the user experience with vaping cessation apps via an analysis of app reviews. App developers may benefit from reading our novel findings to identify areas to focus on when developing and updating apps. Our study forms a basis for the development of future vaping interventions as well as future studies. Future research should be conducted on vaping cessation interventions with an emphasis on the user experience because there is limited research in this area for comparison.

Publisher

JMIR Publications Inc.

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3