Leveraging AI to Deliver Culturally Responsive Mental Health Care at Scale (Preprint)

Author:

Cerezo AlisonORCID,Cooper DavidORCID,Palat Vijaykumar,Jolley Amber,Lord Sarah PeregrineORCID

Abstract

UNSTRUCTURED

There has been exponential growth in digital health technologies in the last few years, including the use of artificial intelligence (AI) in care delivery. This rapid growth has happened alongside growing disparity in mental health care for racial and ethnic minority (REM) patients. In this paper, we discuss how AI can champion REM mental health equity when developed within a culturally responsive framework. We describe how AI can serve as a layer of provider support that considers a patient’s symptoms within their cultural context—specifically how culture shapes beliefs and behaviors towards mental health. We will address common challenges such as how to develop and employ robust, culturally responsive training data, how to center REM lived experience in product development and refinement, and introduce an AI Ethics framework for the use of AI in mental health care delivery.

Publisher

JMIR Publications Inc.

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