BACKGROUND
Rehabilitation is a term used to describe a range of responses in disabilities that improve quality of life. Nowadays, one of the new treatments in rehabilitation is assistive technology by using serious games. This treatment can be a success with sophisticated technologies such as simulators, robotics, and virtual reality
OBJECTIVE
Meanwhile, motivation and usability are two important factors that focus on user experience. Previous studies suggested that attention, relevance, confidence, and satisfaction for motivation and ease of use, learnability, memorability, and satisfaction for usability are the important attributes for user experience in serious games. The first stage of identifying the user experience model is by exploring the motivation and usability factors that influence serious games for rehabilitation. There are eight relationships that come from eight different attributes in motivation and usability factors of user experience in serious games.
METHODS
This research was held at one rehabilitation center in Malaysia that uses serious games as the assistive technology tool for exercises and a total of forty-five respondents have answered the finalized questionnaires at the end of the study. PLS-SEM is the method chosen for this research. SmartPLS software is used to calculate and analyze the data and relationships through Composite Reliability, Cronbach’s Alpha, Average Variance Extraction (AVE) for convergent validity, and Fornell-Larcker criterion for discriminant validity.
RESULTS
As a result, the study shows there are only two negative relationships were formed based on the intersection of attributes from motivation and usability factors where ease of use that related to relevance and satisfaction in usability that connected to satisfaction in motivation
CONCLUSIONS
Finally, a model of new user experience through motivation and satisfaction factors is developed for serious games.