Perceptions of orthodontic treatment on social media from the patient's perspective: a hashtag-based analysis (Preprint)

Author:

Berretta Letícia MachadoORCID,Gasparello Gil Guilherme,Souza Evelise Machado,Hartmann Giovani Ceron,Berretta Ewandro Carlos,Camargo Elisa Souza,Ignácio Sérgio Aparecido,Tanaka Orlando MotohiroORCID

Abstract

BACKGROUND

Social media is key for patients exploring orthodontic treatments, focusing on outcomes, appliance types, and treatment details, highlighting the importance of accurate online information from professionals.

OBJECTIVE

This study aimed to analyze the social media content related to orthodontics and to identify patients' perspectives on orthodontic treatment through hashtag use

METHODS

The search was carried out on Instagram and X platforms using the hashtags #braces, #invisalign, #orthodontics, and #orthodontist. Data were collected over seven weeks with no languages and geographical locations restrictions. The qualitative approach focused on identifying thematic categories within the posts, while quantitative analysis involved the use of Pearson chi-square tests with Bonferroni-adjusted values, considering a significance level of p<0.05.

RESULTS

A total of 18,605 posts, with the majority (96.60% or 17,971 posts) found on Instagram, and 634 (3.40%) on X platforms. Among these posts, dentists or dental clinics, 3.86% by dental product companies, and 0.82% by patients made 89.52% during orthodontic treatment. Five main themes were identified in patient posts: "positive accounts of orthodontic treatment" (40.53%), "enthusiasm about starting treatment" (20.26%), "reports of anxiety due to orthodontic treatment" (19.60%), "complaints and limitations about treatment" (16.34%), and "neutral accounts of orthodontic treatment" (3.27%). Statistical analysis showed no significant differences between the content posted on the two platforms (p>0.05).

CONCLUSIONS

A predominant presence of dentists was observed in social media discussions about orthodontics. Among patient-shared content, ‘positive experiences’ were the most frequently mentioned. The study found no significant discrepancies between the platforms regarding the nature of the posts.

Publisher

JMIR Publications Inc.

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