From Patient Needs to Platform Design: Using Patient Preference to Guide the Development of a Fibromyalgia-like Post-COVID19 Syndrome Management App (Preprint)

Author:

Blanchard MarcORCID,Koller Cinja NadanaORCID,Azevedo Pedro MingORCID,Prétat Tiffany,Hügle Thomas

Abstract

BACKGROUND

Post-viral fibromyalgia is a complex condition that presents significant challenges in terms of self-management. Digital health interventions have the potential to support patients in their self-management efforts. However, ensuring a widespread adoption and adherence to these interventions remains a key challenge. To address this gap, this study aimed to develop a patient-centered digital health management app for post-viral fibromyalgia patients. By incorporating patient preferences through surveys and usability testing, the study sought to enhance the usability and effectiveness of the app, ultimately improving patient outcomes and quality of life.

OBJECTIVE

To develop a patient-centered digital health self-management app for post-viral fibromyalgia patients using patient preference survey and usability testing.

METHODS

An exploratory study design was employed, involving patient preference surveys and usability testing, to guide the development of the digital health solution.

RESULTS

The analysis of patient preference surveys and usability testing revealed valuable insights, guiding the iterative development of the app. Participants expressed their expectations in terms of design, usability features and content, which allowed a tailored development of the solution according to the patients’ needs. Usability testing revealed the importance of the onboarding process.

CONCLUSIONS

Patient preference surveys guided the development of a patient-centric digital health solution, while usability testing identified issues with the onboarding process, requiring further study to investigate the impact of the onboarding on patient adoption and ultimately enhance engagement and patient literacy.

INTERNATIONAL REGISTERED REPORT

RR2-10.2196/32193

Publisher

JMIR Publications Inc.

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