Public Perception on Quality of Decision-Making Process by Female Leader of Southeast Minahasa Regency

Abstract

Decision making is one of the duties of a leader, both leaders in public and private organizations. The research aims to analyze the public perception on the quality of the decision-making process by the female leader of the local government. Descriptive qualitative research method was employed, and the data was collected through observation, interviews and documentation. The results of the study show that the stages in decision making process had not been conducted properly. Decisions were not taken based on clear and accurate data and information that made it hard to be legally, morally and ethically accountable in the scope of administration. The aspirations of people received less attention, rarely involving subordinates, insufficient understanding of regulation causes nonprocedural, unconstitutional, and discretionary decisions. As a recommendation, it is necessary to conduct further research related to the decision-making process of female leaders.