1. 1. WHO Patient safety solutions (Volume 1 Solution 3) 2007. (Erişim Tarihi: 28.01.2018). http://www.who.int/patientsafety/solutions/patientsafety/PSSolution3.pdf?ua=1
2. 2. Özkan A, Kömürcü N. Hasta güvenliği önlemlerinin perinatal kliniklere uyarlanması ve uygulama rehberlerinin geliştirilmesi. Zeynep Kamil Tıp Bülteni. 2012; 43(3):90-96.
3. 3. Ross J. Effective communication improves patient safety. Journal of PeriAnesthesia Nursing, 2018; 33(2): 223-225.
4. 4. JCI- Joint Commission International. Sentinel event data: Root causes by event type, 2015. http://www.jointcommission.org/assets/1/18/Root_Causes_Event_Type_2004-3Q_2015.pdf(Erişim Tarihi: 02.02.2018)
5. 5. CRICO Strategies National CBS Report. Malpractice risks in communication failures (2015).