Perceptions of Service Quality and Behavioral Intentions: A Mediation Effect of Patient Satisfaction in the Private Health Care in Malaysia
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Canadian Center of Science and Education
Cited by 22 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Facilities Tangibility and Patients’ Satisfaction in Selected Primary Health Centres in Odeda Local Government Area, Ogun State, Nigeria;Southern African Business Review;2024-06-11
2. Quality of Service and its Effect on Patient Value, Patient Satisfaction, and Revisit Intention: Investigation of the Public Health Center in Jambi Province;Open Access Macedonian Journal of Medical Sciences;2022-12-19
3. Quality Perceptions and Choice of Public Health Facilities: A Mediation Effect Analysis of Outpatient Experience in Rural China;Patient Preference and Adherence;2022-08
4. Patient Satisfaction and Hospital Quality of Care Evaluation in Malaysia Using SERVQUAL and Facebook;Healthcare;2021-10-14
5. Main factors affecting perceived quality in healthcare: a patient perspective approach;The TQM Journal;2021-07-20
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