NETWORK INTERACTION OF THE SUBJECTS IN THE GOVERNANCE OF THE SYSTEM OF ADMINISTRATIVE SERVICES PROVISION

Abstract

Network interaction in the governance of the system of administrative services provision is a process, conceptually directed to formation of a conscious and effective interaction of the subjects of services provision not only with the subjects of applying for services, but also with ordinary citizens of Ukraine. Among the tasks of the state policy coordinating the solution of this issue, it is quite urgent to intensify the involvement of citizens in the governance process. However, becoming and formation of the network interaction in the governance of the system of administrative services provision is hampered by a number of problematic aspects, namely: (i) low level of public confidence in the state sector; (ii) shortage of effective civil society institutions; (iii) weak introduction of e-governance activities; (iv) absence of any signs of support of the emerging civil society from the state and business sectors; (v) lack of a clear understanding of allocation of responsibilities and duties in the relationship. Abstract-logical analysis of theoretical and methodological foundations of network interaction is the methodological basis of the research. Also, for theoretical generalization and recommendations on formation of network interaction, scientific recommendations of Ukrainian and foreign scientists on the need to implement subject-subject relations in the governance of the system of administrative services provision were used. Studies have allowed to assert that a number of problems hinder the parity interaction between the subjects of governance. In addition, civil society is not considered by the public sector as a source of methods and means for improving the governance system, in particular, the governance of the system of administrative services provision. The network interaction of the subjects will allow implementing relationships aimed at continuous improvement of management activities in the system of administrative services provision and the entire system of public administration as an integrated management system.