Ongoing Policy, Regulatory, and Competitive Challenges Facing Canada's Small Internet Service Providers

Author:

McNally Michael B.1,Rathi Dinesh2,Joseph Kris3,Evaniew Jennifer4,Adkisson Amy5

Affiliation:

1. Assistant Professor, School of Library and Information Studies, Faculty of Education, University of Alberta

2. Associate Professor, School of Library and Information Studies, Faculty of Education, University of Alberta

3. Masters Candidate, Digital Humanities and School of Library and Information Studies, University of Alberta

4. Masters Graduate, School of Library and Information Studies and Alberta School of Business, University of Alberta

5. Masters Graduate, School of Library and Information Studies, University of Alberta

Abstract

Abstract Many rural and remote Canadians continue to experience a digital divide. Internet Service Providers (ISPs) operating in these communities play a crucial role in connecting Canadians, yet they are understudied. This study aims to address this gap in the literature by focusing on policy, regulatory, and competitive challenges and issues facing small ISPs. Small ISPs face competitive pressures, but more importantly deal with regulatory challenges induced by the lack of a coherent national approach to rural broadband. Ten Canadian ISPs were interviewed as part of this study. The paper recommends the Government of Canada develop a national broadband strategy informed in part through consultation with small ISPs.

Publisher

The Pennsylvania State University Press

Subject

Public Administration,Sociology and Political Science,Communication,Public Administration,Sociology and Political Science,Communication

Reference63 articles.

1. Barkardjieva, Maria and A. Williams. “Super Network on the Prairie: The Discursive Framing of Broadband Connectivity by Policy Planners and Rural Residents in Alberta, Canada.” Culture Unbound: Journal of Current Cultural Research 2 (2010): 153–75.

2. Canada—National Broadband Task Force. The New National Dream: Networking the Nation for Broadband Access. 2001. Accessed February 24, 2018. http://publications.gc.ca/collections/Collection/C2-574-2001E.pdf.

3. Canada—Telecommunications Policy Review Panel (TPRP). Telecommunications Policy Review Panel: Final Report. 2006. Accessed June 5, 2018. https://www.ic.gc.ca/eic/site/smt-gst.nsf/vwapj/tprp-final-report-2006.pdf/$FILE/tprp-final-report-2006.pdf.

4. Canadian Network Operators Consortium (CNOC). “Final Argument of Canadian Network Operators Consortium Inc. [in CRTC Notice of Consultation 2013-551].” December 19, 2014. Accessed February 28, 2018. https://services.crtc.gc.ca/pub/ListeInterventionList/Documents.aspx?ID=212341&en=2013-551&dt=i&lang=e&S=C&PA=t&PT=nc&PST=a.

5. Canadian Radio-Television and Telecommunications Commission (CRTC). “About Us,” December 12, 2008. Accessed February 24, 2018. http://www.crtc.gc.ca/eng/acrtc/acrtc.htm.

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