Framing Access

Author:

Strover Sharon1ORCID,Nelson Whitney2ORCID,Lalwani Sheila1ORCID

Affiliation:

1. The University of Texas at Austin, Moody College of Communication

2. The University of Texas at Austin, School of Information

Abstract

Abstract To explore the expanding role of libraries in providing internet access and promoting digital literacy, this article examines ten libraries in one state that developed Digital Navigator programs. Representing a mix of small and rural as well as metropolitan and large libraries, the libraries’ efforts offer a different philosophy in dealing with digital divide factors. This research investigates how libraries launched Digital Navigator programs, the processes behind developing them, and how they reflect notions of information access. This investigation analyzes the circumstances and controversies more broadly, which can shape digital information strategies in public libraries.

Publisher

The Pennsylvania State University Press

Reference47 articles.

1. American Library Association. “State of America’s Libraries Report 2022 Special Report: Pandemic Year Two.”2022. https://www.ala.org/news/state-americas-libraries-report-2022.

2. Balboa, Paola, ShaunaEdson, JustinStrange, KristiZappie-Ferradino. “Digital Navigators Toolkit.” National Digital Inclusion Alliance, 2021. https://www.digitalinclusion.org/digital-navigator-model/

3. “Public Libraries and the Internet.”;Library Technology Reports,2011

4. “Toward Equality of Access the Role of Public Libraries in Addressing the Digital Divide.”;Bill & Melinda Gates Foundation, AARP, American Library Association, Beaumont Foundation of America, Benton Foundation, IMLS, Leadership Conference on Civil Rights, National League of Cities, and US Chamber of Commerce,2004

5. Digital US. “Digital Navigators: Connect to Opportunity.” Nd. Accessed September 26, 2023. https://digitalus.org/digital-navigators/.

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