Augmented Reality (AR) Assisted Smart Glasses: Case Study for Remote Support Between Two Distant Production Plants

Abstract

Rapid developments in technology enable us to reach smart glasses and AR technology with a wide range of products and competitive prices. Hence, increase in smart glasses industrial use give an opportunity to whom work distant such as making it possible to see from each other's eyes, which increases the operational efficiency of the companies; since it is costly to make experienced staff traveled to another plant in aspects of travel cost, accommodation cost and the lack of the experienced person in his/her the main responsibility area in factories with different experiences in remote locations. This study is conducted about the application of smart glasses on one of the biggest tire manufacturing company since 2018. End to end journey of the smart glasses' remote support applications, starting with how the devices are selected and ending with an evaluation of advantages/disadvantages of the smart glasses' technology, is explained in this paper. Moreover, the study covers details and observations of staff training, new product development, and inspections, first-run test on machinery, maintenance, and audits.