Author:
Johnson Eric O.,Kromer John
Abstract
Interacting with patrons is the heart of reference services, but it is not always possible to meet face-to-face. This paper details the results of the testing of a telepresence robot for reference services. Telepresence systems allow for two way audio and video communication between remote parties; by combining telepresence with robotics this two way communication can happen anywhere. Adding telepresence capabilities to the existing suit of reference services on offer was meant to expand the reach of librarians throughout the building. However limitations in hardware and software mean the platform is not currently sufficient for reference services.
Publisher
American Library Association
Subject
Library and Information Sciences,Information Systems
Cited by
6 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献