Author:
Blecic Deborah D.,Bangalore Nirmala S.,Dorsch Josephine L.,Henderson Cynthia L.,Koenig Melissa H.,Weller Ann C.
Abstract
This OPAC transaction log analysis study compared data derived from two sets of logs within a six-month period. Analysis of the first set of data revealed that users experienced difficulty with basic searching techniques. The OPAC introductory screens were simplified and clarified to help users improve search success rates. The second set of data, analyzed after screen changes had been made, showed statistically significant differences in search results. Regular monitoring of OPACs through transaction log analysis can lead to improved retrieval when changes are made in response to an analysis of user search patterns.
Publisher
American Library Association
Subject
Library and Information Sciences
Cited by
33 articles.
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