Abstract
The comment came from a fellow librarian when I asked if she had noticed our new proactive chat widget. Yes, she said, “that thing is so annoying.” When I mentioned the percentage our chat requests were up by her eyes got wide and she replied, “Really?” Yes, really, and I was somewhat surprised myself. I should explain.
Publisher
American Library Association
Subject
Library and Information Sciences,Education
Cited by
7 articles.
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