Knowledge Creation as Influence the Achievement of Organisational Social Innovation

Abstract

This research investigates the effects of knowledge creation on organisational social innovation in R&D organisations. Organisational social innovation deviated from the concept by presenting a new paradigm in business, the potential for innovation of which was viewed as knowledge creation as a factor to solve business economic problems and unfulfilled demands in society. In the post-industrial era, managing intellectual assets has become a crucial component of organisational effectiveness. Organisations require knowledge creation that will enable them to respond quickly to changes, fulfil the demand for constantly changing business knowledge, and improve their ability for long-term organisational innovation. As a result, this research investigates the impact of knowledge creation on the achievement of organisational social innovation. However, there is a lack of interest of previous researcher in this area. In this paper, a partial least squares structural equation model (PLS-SEM) was used, and a survey questionnaire was chosen to collect data for this descriptive study. This finding includes 171 Malaysian R&D organisations. This study showed a substantial relationship between knowledge creation and organisational social innovation. The findings of this study extended and improved knowledge-based view (KBV), emphasising the need of understanding a firm's competitive advantage in terms of knowledge creation on achievement of organisational social innovation. However, this study has some limitations, especially in terms of breadth and sample size. Furthermore, the application of current criteria may limit the examination of additional determinants.