Superior Customer Value
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CRC Press
Cited by 17 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
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4. The Application of Markov Chains Model in Determining the Switching Behaviour of Customers in Phone Companies in Developing World: A Study of Tanzania;Signals and Communication Technology;2024
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