1. Freedman, Barry, Susan Bernini, Robert W. Champion, and Kathleen Lennon. Enhancing Patient Flow. Trustee Magazine. Health Forum, Inc., Dec. 2009. Web. http://www.trusteemag.com/trusteemag_app/jsp/ arti cledisplay.jsp?dcrpath=TRUSTEEMAG/PubsNewsArticleGen/data/2005/0506TRU_DEPT_Above_ Board
2. Meeting Patient Flow Demands with Creative Case Management. RNCaseManagers.com. Case Management Professional Staf ng Solutions, Inc., September8,2007. Web.July 25, 2011. http://www. rncase manager.com/articles/MeetingPatientFlow.asp
3. Metropolitan Audit of Appropriate Referrals Refused Admission to Intensive Care
4. Predictors of intensive care unit refusal in French intensive care units: A multiple-center study*