1. GOST R ISO 9001-2015. Quality management systems. Requirements. Approved by order of the Federal Agency for Technical Regulation and Metrology of September 28. 2015, No. 1391-st. URL: http://www.consultant.ru/document/cons_doc_LAW_194941/ (accessed on 17.10.2019). (In Russ.).
2. Gaponenko A.L., Savel’eva M.V. Management theory. Moscow: Yurait; 2017. 336 p. (In Russ.).
3. Atamanchuk G.V. Theory of public administration. Moscow: Omega-L; 2014. 525 p. (In Russ.).
4. Pikul’kin A.V. Public administration system. Moscow: Yuniti-Dana; 2012. 640 p. (In Russ.).
5. Gorbashko E.A. Quality control. Moscow: Yurait; 2016. 463 p. (In Russ.).