1. The patient's perspective;Calnan;International Journal of Technology Assessment in Health Care,1998
2. Hemophilia surveillance report: Hemophilia cases identified 1993-1995;Centers for Disease Control and Prevention,1998
3. Predictors of patient satisfaction in an outpatient plastic surgery clinic;Chung;Annals of Plastic Surgery,1999
4. Patient satisfaction with ambulatory healthcare services: Waiting time and filling time;Dansky;Hospital & Health Services Administration,1997
5. Families' recommendations for improving services for children with chronic conditions;Garwick;Archives of Pediatric Adolescent Medicine,1998