Author:
Bernardini Andréia Ana,Sônego Arildo A.,Pozzebon Eliane
Abstract
Considering the context of Computer Science, Chatbots are computer programs that, through techniques of Artificial Intelligence, aim to simulate human behavior when at the moment of a dialogue through text messages. Despite being a relatively new area of study, the application of this concept has increased considerably, whether in academic settings or in commercial applications, such as situations involving assistants to clarify doubts on websites of manufacturers of electronic products or even in services such as telephony. Thus, this article proposes an analysis of the state of the art of research through a quantitative bibliometric analysis, supported by the Scopus database.
Publisher
Sociedade Brasileira de Computação
Cited by
7 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献