Customer Success Management und dessen organisatorische Implementierung: eine qualitative Untersuchung
Author:
Publisher
Springer Fachmedien Wiesbaden GmbH
Link
https://link.springer.com/content/pdf/10.1365/s40702-024-01063-6.pdf
Reference40 articles.
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5. Eggert A, Ulaga W, Gehring A (2020) Managing customer success in business markets: conceptual foundation and practical application. J Serv Manag Res 4(2–3):121–132. https://doi.org/10.15358/2511-8676-2020-2-3-121
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