On the quality indicators of automated control systems software

Abstract

The subject of the research is the process of developing automated control systems software. The object of the research is the quality control system of this process. The regulatory documents establish a list of the main characteristics of program quality assessment, which, as practice has shown, does not fully meet its purpose, providing not quality control, but verification of the compliance of programs with the customer's requirements formulated in the terms of reference. One of the reasons for this lies in the impossibility of evaluating exclusively quantitative indicators of the quality of systems, including both technical means and a person. An attempt to use world practice, for example, relatively successful quality models from the ISO / IEC 25000: 2014 standards have not yet been implemented: the model itself is allowed to be used by regulatory documents (GOST R ISO / IEC 25010-2015), but the quality indicators described in it are not accepted. Private improvements to existing methods do not solve the problem systematically. The article uses general scientific methods of analysis and synthesis. Based on the analysis of existing approaches to assessing the quality of software development, proposals for improving this process are synthesized.The article formulates a scientific and practical problem and offers one of the approaches to its solution, based on the refinement of existing methods for assessing quality based on the model described in GOST R ISO / IEC 25010, taking into account the real needs of users, interpreted through reducing the likelihood of errors of the first and second kind arising from the use of software. The solution of the formulated problem will provide a general increase in the efficiency of automated control through the use of quantitative and qualitative assessments of the software being developed.