Influence of Patient Focus on Competitive Advantage within the Hospitals in Nairobi, Kenya
Author:
Publisher
Jaypee Brothers Medical Publishing
Subject
General Medicine
Link
https://www.jrfhha.com/doi/pdf/10.5005/jp-journals-10035-1116
Reference16 articles.
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2. 2. Lado A, Paulraj A, Chen JI. Customer focus, supply-chain relational capabilities and performance: evidence from US manufacturing industries. Int J Logist Manag 2011;22(2):202–221. DOI: 10.1108/09574091111156550.
3. 3. De Jong JP, Den Hartog DN. How leaders influence employees’ innovative behaviour. Eur J Innov Manag 2017;10(1):41–64. DOI: 10.1108/14601060710720546.
4. 4. Evans JR, Lindsay WM. Managing for quality and performance excellence. Cengage Learning; 2016.
5. 5. Ngware MW, Wamukuru DK, Odebero SO. Total quality management in secondary schools in Kenya: extent of practice. Qual Assur Edu 2006;14(4):339–362. DOI: 10.1108/09684880610703947.
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