Modifying Whole Health Services for Successful Telehealth Delivery: Lessons from Veterans Health Administration's Rapid Transition During the COVID-19 Pandemic

Author:

Wu Juliet1ORCID,Bolton Rendelle E.12ORCID,Anwar Chitra1,Bokhour Barbara G.13,Khanna Aishwarya14,Mullur Rashmi S.567,Taylor Stephanie L.589ORCID,Hyde Justeen110

Affiliation:

1. U.S. Department of Veterans Affairs, Center for Healthcare Organization and Implementation Research (CHOIR), VA Bedford Healthcare System, Bedford, MA, USA.

2. The Heller School for Social Policy and Management, Brandeis University, Waltham, MA, USA.

3. Division of Preventive and Behavioral Medicine, Department of Population and Quantitative Health Sciences, University of Massachusetts Chan Medical School, Worcester, MA, USA.

4. University of Massachusetts Chan Medical School, Worcester, MA, USA.

5. U.S. Department of Veterans Affairs, Center for the Study of Health Care Innovation, Implementation & Policy (CSHIIP), Greater Los Angeles VA Healthcare System, Los Angeles, CA, USA.

6. Department of Medicine, Division of Diabetes, Endocrinology & Metabolism, David Geffen School of Medicine, University of California, Los Angeles, Los Angeles, CA, USA.

7. Integrative Medicine Collaborative, University of California Los Angeles Health, Los Angeles, CA, USA.

8. Department of Medicine, David Geffen School of Medicine, University of California, Los Angeles, Los Angeles, CA, USA.

9. Department of Health Policy and Management, School of Public Health, University of California, Los Angeles, Los Angeles, CA, USA.

10. Section of General Internal Medicine, Department of Medicine, Boston University Chobanian & Avedisian School of Medicine, Boston, MA, USA.

Publisher

Mary Ann Liebert Inc

Subject

Complementary and alternative medicine

Reference40 articles.

1. Transforming the Veterans Affairs to a Whole Health System of Care

2. Veterans Health Administration’s Whole Health System of Care: Supporting the Health, Well-Being, and Resiliency of Employees

3. 3. National Academies of Sciences, Engineering, and Medicine. Achieving Whole Health: A New Approach for Veterans and the Nation. The National Academies Press: Washington, DC; 2023.

4. Whole Health in the Veterans Health Administration

5. Innovations in Care

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