1. Division of Endocrine Surgery, Department of Surgery, University of Wisconsin School of Medicine and Public Health, Madison, Wisconsin, USA.
2. Wisconsin Surgical Outcomes Research Program, Department of Surgery, University of Wisconsin School of Medicine and Public Health, Madison, Wisconsin, USA.
3. Medical College of Wisconsin, Wauwatosa, Wisconsin, USA.
4. Department of Sociology, Drexel University, Philadelphia, Pennsylvania, USA.
5. Qualitative Health Research Consultants, LLC, Madison, Wisconsin, USA.
6. Division of Otolaryngology-Head and Neck Surgery, Department of Surgery, University of Wisconsin School of Medicine and Public Health, Madison, Wisconsin, USA.