Abstract
The article is devoted to reviewing tools for analyzing the impact of external and internal factors on the system of "quality of education" in the educational institution. The determining factor in the analysis of the state of development of educational activities in the educational institution is determining the level of efficiency of the quality assurance system of educational activities and the quality of education. This system makes it possible to manage the educational activities of the educational institution at any level, from school to university. The article aims to propose a comprehensive algorithm for assessing the impact of external and internal factors, including socio-economic, on the system "quality of education" and the formation of indicators list for assessing this analysis's results as elements of educational institution development strategy. In the framework of the study to analyze the influence of external and internal factors on the system "quality of education," the abstract-logical method, the method of analogies, and induction-deductions are used. In addition to the tools used in the study of economic systems, the schemes inherent in the description of technical and information objects with an analogy between technical and socio-economic systems are also used. A combination of several tools: SWOT-analysis to assess the internal and external state of the system "quality of education", "PESTEL-analysis to assess the impact of internal and external factors on the system" quality of education", Ishikawa causal diagram to analyze the main problems of quality assurance education (based on the criteria for evaluating educational programs from the National Agency for Quality Assurance in Higher Education), a combination of the Deming cycle and methods of testing software products to determine the performance of the "education quality" system are used in the article. According to the research results, each of the analysis tools in the general algorithm of forming the educational institution's development strategy is presented. The use of the proposed algorithm is possible for the system "quality of education" and other systems for building models of control and management of the processes of ensuring the compliance of elements with certain indicators.
Publisher
Ternopil Ivan Puluj National Technical University