Residents’ Communication With Attendings About Uncertainty: A Single-Site Longitudinal Survey

Abstract

OBJECTIVE: Managing uncertainty is a core competency of pediatric residents. However, discussing uncertainty with attending physicians can be challenging. Research is needed to understand residents’ goals when communicating about uncertainty with attending physicians and how residents’ perceptions of communication change during residency. Therefore, we assessed changes in residents’ perceptions of their own ability to communicate uncertainty and their perceptions of attending physicians’ willingness to discuss uncertainty effectively. We also identify residents’ goals and challenges communicating uncertainty. METHODS: We conducted a 3-year (2018–2021) survey with 2 cohorts of residents at a US children’s hospital. Of the 106 eligible residents, 100 enrolled and completed Phase I (94% response rate), 61 of the enrolled residents completed Phase II (61% response rate), and 53 completed Phase III (53% response rate). We employed hierarchical linear modeling to account for clustering of the data (Phases within residents) and to assess changes in communication efficacy and target efficacy over time. We coded open-ended responses to identify residents’ communication goals and challenges. RESULTS: Communication efficacy and target efficacy significantly increased over time. Open-ended responses indicated that residents managed multiple task, identity, and relational goals. Residents described persistent challenges related to wanting to appear competent and working with attending physicians who were unwilling to discuss uncertainty. CONCLUSIONS: Although residents may grow more confident communicating uncertainty, such conversations are complex and can present challenges throughout residency. Our results support the value of training on communication about uncertainty, not only for residents, but also attending physicians.