“You’ve Got Mail”: Issues in Communicating With Patients and Their Families by E-Mail
Author:
Affiliation:
1. Department of Pediatrics Boston University School of Medicine Boston Medical Center Boston, MA 02118
2. Center for Primary Care Research Agency for Healthcare Research and Quality Rockville, MD 20852
Publisher
American Academy of Pediatrics (AAP)
Subject
Pediatrics, Perinatology and Child Health
Link
https://publications.aap.org/pediatrics/article-pdf/109/5/954/1115162/pe0502000954.pdf
Reference12 articles.
1. Spielberg AR. On call and online—sociohistorical, legal, and ethical implications of E-mail for the patient-physician relationship. JAMA.1998;280:1353–1359
2. Kassirer JP. The next transformation in the delivery of health care. N Engl J Med.1005;322:52–54
3. Kleiner KD, Akers R, Burke BL, Werner EJ. Parent and physician attitudes regarding use of electronic mail in pediatric practices. Pediatrics.2002;109;740–744
4. Harris Interactive. New data show internet, website and e-mail usage by physicians all increasing. Available at: http://www.harrisinteractive.com
5. Ferguson T. Digital doctoring—opportunities and challenges in electronic patient-physician communication. JAMA.1998;280:1361–1362
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