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3. Lieberthal AS, Rosenfeld RM, Bachelder BL, et al. Acute otitis externa (AOE)/otitis media with effusion (OME): physician performance measurement set, March 2007. Available at: www.ama-assn.org/ama1/pub/upload/mm/370/aoe-ome-ms.pdf. Accessed December 9, 2010