Brief Approaches to Educating Patients and Parents in Primary Care

Author:

Glascoe Frances Page1,Oberklaid Frank2,Dworkin Paul H.3,Trimm Franklin4

Affiliation:

1. From the Department of Pediatrics, Vanderbilt University, Nashville, Tennessee;

2. Department of Community Child Health and Ambulatory Paediatrics, University of Melbourne, Melbourne, Australia;

3. Department of Pediatrics, University of Connecticut, Storrs, Connecticut; and

4. Department of Pediatrics, University of South Alabama, Mobile, Alabama.

Abstract

Purpose. Pediatricians are encouraged by the American Academy of Pediatrics and Bright Futuresguidelines to use well-child care as an opportunity to promote learning and development, encourage positive parenting practices, help children acquire behavioral self-control, and enhance the well-being of children and their families. Such counseling can consume considerable provider time. In an era of dwindling resources for health care, there is pressure to deliver services as efficiently and effectively as possible. Thus, the purpose of this article is to view methods for patient and parent education that are not only effective but also brief. Design. Review of 114 articles on issues relevant to patient education. Results and Conclusions. Parents appear to respond best to information that focuses on their specific area of concern. Media, such as advertising campaigns or office posters, can be helpful for broadening parents' range of interests. In response, verbal suggestions are effective for conveying brief, concrete information when parents are not stressed. Written information should be added for addressing more complex issues. Modeling and role-playing appear especially useful when confronted with problematic parenting or child behavior. These approaches, if selected wisely and applied well, offer families needed assistance that has proven effectiveness in improving children's and families' health and well-being.

Publisher

American Academy of Pediatrics (AAP)

Subject

Pediatrics, Perinatology, and Child Health

Reference114 articles.

1. Parents' concerns about children's development: prescreening technique or screening test?;Glascoe;Pediatrics.,1997

2. Gaps in doctor–patient communication: doctor–patient interaction and patient satisfaction.;Korsch;Pediatrics.,1968

3. Gaps in doctor–patient communications: doctor–patient interaction analysis.;Fremon;Pediatr Res.,1971

4. Doctor–patient communication.;Korsch;Sci Am.,1972

5. What do patients and parents want to know? What do they need to know?;Korsch;Pediatrics.,1984

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