Standardization of human activities as the component of a workflow efficiency model – a research experiment from a meat producing plant

Abstract

Abstract The aim of the following research it to provide assumptions for creating workflow efficiency model that can be implemented in repeatable production workstations. One of the main components of this model are human activities and their interactions with other elements of working environment: human and artefacts. Recognition of patterns of human behaviours within working processes gives the opportunity to find critical points that influence workflow efficiency. The subject of research is a working process existing in meat producing plant. The main method used for recognizing human activity patterns was observation and qualitative and quantitative assessments of operational activities based on video registration. Particularly, human activities were analyzed under ergonomics criteria in order to proof dependencies between process efficiency and specific ergonomic factors forming working conditions at meat plant.