Ambidextrous governance impact on supply chain performance – buyer and supplier perspectives

Abstract

The purpose of the paper is to investigate the impact of governance on supply chain performance. Two dimensions of governance: contractual and relational and its simultaneous interplay called ambidextrous governance were considered. The study presents alternatives models from buyer and supplier perspectives. The analysis is based on Computer Assisted Telephone Interviews among buyers and suppliers from manufacturing companies. For the model development structural equation modelling was applied. The obtained results confirmed that supply chain performance is impacted by relational governance from both buyer and supplier perspectives; contractual governance influences the supply chain performance in case of suppliers and there is a second-order construct called ambidextrous governance confirming interplay or relational and contractual governance when impacting supply chain performance from supplier’s perspective.