We are who we are: Incorporation of individual culture in customer satisfaction models
Author:
Publisher
Springer Science and Business Media LLC
Subject
Marketing,Finance
Link
http://link.springer.com/content/pdf/10.1057/fsm.2015.15.pdf
Reference49 articles.
1. Al-Ajmi, J., Hussain, H.A. and Al-Saleh, N. (2009) Clients of conventional and Islamic banks in Bahrain: How they choose which bank to patronize. International Journal of Social Economics 36 (11): 1086–1112.
2. Alhemoud, A.M. (2010) Banking in Kuwait: A customer satisfaction case study. Competitiveness Review: An International Business Journal Incorporating Journal of Global Competitiveness 20 (4): 333–342.
3. Al-Tamimi, H.A.H., Lafi, A.S. and Uddin, M.H. (2009) Bank image in the UAE: Comparing Islamic and conventional banks. Journal of Financial Services Marketing 14 (3): 232–244.
4. Barnett, M.L., Jermier, J.M. and Lafferty, B.A. (2006) Corporate reputation: The definitional landscape. Corporate Reputation Review 9 (1): 26–38.
5. Bartikowski, B., Walsh, G. and Beatty, S.E. (2011) Culture and age as moderators in the corporate reputation and loyalty relationship. Journal of Business Research 64 (9): 966–972.
Cited by 2 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. AN INVESTIGATION OF THE INTERNET GENERATION CUSTOMER LOYALTY: AN EMPIRICAL STUDY IN INDONESIA MOBILE SERVICES;Business: Theory and Practice;2023-06-08
2. Does willingness-to-pay for weather index-based insurance follow covariant shocks?;International Journal of Bank Marketing;2017-05-15
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3