Employee and visitor interactions in museums as a driver to convey the museum brand identity: an exploratory study approach from Picasso museums

Author:

Ferreiro-Rosende ÉricaORCID,Morere-Molinero Nuria,Fuentes-Moraleda Laura

Publisher

Springer Science and Business Media LLC

Subject

Marketing,Strategy and Management

Reference60 articles.

1. Aaker, D.A. 1996. Construir marcas poderosas. Barcelona: Gestión 2000.

2. Ajana, B. 2015. Branding, legitimation and the power of museums: The case of the Louvre Abu Dhabi. Museums and Society 13(3): 316–335.

3. Balmer, J.M.T., and G.B. Soenen. 1999. The acid test of corporate identity management. Journal of Marketing Management 15: 69–92.

4. Baumgarth, C. 2009. Brand orientation of museums: Model and empirical results. International Journal of Arts Management 11(3): 30–45.

5. Baumgarth, C., M. Kaluza, and N. Lohrisch. 2016. Brand audit for cultural institutions (BAC): A validated and holistic brand controlling tool. International Journal of Arts Management 19(1): 54–68.

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