1. Hewstone, M., Stroebe, W., Codol, J.P. and Stephenson, G.M. (eds) (1988) Introduction to Social Psychology, Oxford: Basil Blackwell.
2. See, for instance, Allen, M.W., Gotcher, M.M. and Seibert, J.H. (1993) ‘A decade of organizational communication research’, in Deetz S. (ed.) Communication Yearbook, 16: 252–330.
3. Finch, D.J., Hamilton, L.K., Baldwin, R. and Zehner, M. (2013) ‘An exploratory study of factors affecting undergraduate employability’, Education and Training, 55(7): 681–704.
4. Reinsch Jr, N.L., Gardner, J.A. and Berland, P.S. (2011) ‘Do good communicators get promoted? Maybe not’, in Proceedings of the 76th Annual Convention of the Association for Business Communication. Retrieved from http://businesscommunication.org/wp-content/uploads/2011/10/2011-ABC-01-REINSCH.pdf . Last accessed 17 July 2016.
5. Ellis, K. and Shockley-Zalabak, P. (2001) ‘Trust in top management and immediate supervisor: the relationship to satisfaction, perceived organizational effectiveness and information receiving’, Communication Quarterly, 49(4): 382–98.