1. Arundale, R. B. (2010). Constituting face in conversation: Face, facework, and interactional achievement. Journal of Pragmatics, 42(8), 2078–2105. doi: 10.1016/j.pragma.2009.12.021 .
2. Bloomberg. (2016). Panama to open $5.3B canal expansion June 26 or ‘Lose face’. Industry Week. Retrieved from http://remote.baruch.cuny.edu/login?url , http://search.proquest.com/docview/1775311112?accountid=8500 .
3. Brown, P., & Levinson, S. C. (1987). Politeness: Some universals in language usage (Vol. 4). Cambridge, England: Cambridge University Press.
4. Cardon, P. W. (2006). Reacting to face loss in Chinese business culture: An interview report. Business Communication Quarterly, 69(4), 439–443.
5. Chang, Y. Y. (2008). Cultural “faces” of interpersonal communication in the US and China. Intercultural Communication Studies, 17(1), 299–313.