1. See, for example, J. Bercovitch, Social Conflicts and Third Parties: Strategies of Conflict Resolution (Boulder, Colorado: Westview, 1984)
2. J. Folberg and A. Taylor, Mediation: A Comprehensive Guide to Resolving Conflicts Without Litigation (San Francisco: Jossey-Bass, 1984)
3. D. Kolb, The Mediators (Cambridge, Mass.: MIT Press, 1983)
4. C. Moore, The Mediation Process (San Francisco: Jossey-Bass, 1986)
5. H. Raiffa, The Art and Science of Negotiation (Cambridge, Mass.: Harvard University Press, 1982)