Measuring Success Factors of Quality Management in the Shipping Industry
Author:
Publisher
Springer Science and Business Media LLC
Subject
Economics, Econometrics and Finance (miscellaneous),Transportation
Link
http://link.springer.com/content/pdf/10.1057/palgrave.mel.9100179.pdf
Reference75 articles.
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4. Anderson, JC, Rungtusanatham, M, Schroeder, RG and Devaraj, S . 1995: A path analytical model of a theory of quality management underlying the Deming Management Method: Preliminary empirical findings. Decision Sciences 26: 636–658.
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