Towards the development of a simulator for investigating the impact of people management practices on retail performance-Reference-Cited by-同舟云学术

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Towards the development of a simulator for investigating the impact of people management practices on retail performance

Published:2014 Issue: Volume: Page:97-132
ISSN:
Container-title:Agent-Based Modeling and Simulation
language:
Short-container-title:

Author:

Siebers P. O.,Aickelin U.,Celia H.,Clegg C. W.

Publisher

Palgrave Macmillan UK

Link

http://link.springer.com/content/pdf/10.1057/9781137453648_7

Reference53 articles.

1. Bakken D (2007). Visualise it: Agent-based simulations may help you make better marketing decisions. Market Research 19(4): 22–29.

2. Baxter N, Collings D and Adjali I (2003). Agent-based modelling—Intelligent customer relationship management. BT Technol J 21(2): 126–132.

3. Baydar C (2003). Agent-based modelling and simulation of store performance for personalised pricing. In: Chick SE, Sanchez PJ, Ferrin DM and Morrice DJ (eds). Proceedings of the 2003 Winter Simulation Conference. New Orleans, Louisiana, IEEE: Piscataway, NJ, pp 1759–1764.

4. Berman O and Larson RC (2004). A queuing control model for retail services having back room operations and cross-trained workers. Comput Opns Res 31: 201–222.

5. Birdi K et al (2008). The impact of human resource and operational management practices on company productivity: A longitudinal study. Pers Psychol 61(3): 467–501.

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1. Agent models of customer journeys on retail high streets;Journal of Economic Interaction and Coordination;2022-05-09

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