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4. George W. Renwick, Inter Act: Guidelines for Australians and North Americans (Yarmouth, ME: Intercultural Press, 1980), 1.
5. Shawna O’Grady and Henry W. Lane, “Culture: An Unnoticed Barrier to Canadian Retail Performance in the USA,” Journal of Retailing and Consumer Services 4, no. 3 (1997): 161.