Experience in financial services: a bibliometric analysis and thematic content analysis
Author:
Publisher
Springer Science and Business Media LLC
Subject
Marketing,Finance
Link
https://link.springer.com/content/pdf/10.1057/s41264-023-00243-7.pdf
Reference114 articles.
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3. Allard, T., B. Babin, J.C. Chebat, and M. Crispo. 2009. Reinventing the branch: An empirical assessment of banking strategies to environmental differentiation. Journal of Retailing and Consumer Services 16 (6): 442–450.
4. Allred, A.T. 2001. Employee evaluations of service quality at banks and credit unions. International Journal of Bank Marketing 19 (4): 179–185.
5. Al-Okaily, M., and A. Al-Okaily. 2022. An Empirical assessment of enterprise information systems success in a developing country: The Jordanian experience. The TQM Journal 34 (6): 1958–1975.
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