Understanding customers’ usage behavior towards online banking services: an integrated risk–benefit framework
Author:
Publisher
Springer Science and Business Media LLC
Subject
Marketing,Finance
Link
https://link.springer.com/content/pdf/10.1057/s41264-022-00140-5.pdf
Reference126 articles.
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4. Alalwan, A.A., Y.K. Dwivedi, N.P. Rana, and M.D. Williams. 2016. Consumer adoption of mobile banking in Jordan: Examining the role of usefulness, ease of use, perceived risk and self-efficacy. Journal of Enterprise Information Management 29 (1): 118–139.
5. Alalwan, A.A., Y.K. Dwivedi, and N.P. Rana. 2017. Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust. International Journal of Information Management 37 (3): 99–110.
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