1. Altizer, S., D. Harvell, and E. Friedle. 2003. Rapid evolutionary dynamics and disease threats to biodiversity. Trends in Ecology & Evolution 18 (11): 589–596.
2. Anderson, E.W. 1998. Customer satisfaction and word of mouth. Journal of Service Research 1 (1): 5–17.
3. Andreani, F., T.L. Taniaji, and R.N.M. Puspitasari. 2012. The impact of brand image, customer loyalty with customer satisfaction as a mediator in Mcdonald’s. Jurnal Manajemen Dan Kewirausahaan 14 (1): 63–70.
4. Andreassen, T.W., and B. Lindestad. 1998. The effect of corporate image in the formation of customer loyalty. Journal of Service Research 1 (1): 82–92.
5. Anwar, A., A. Gulzar, F.B. Sohail, and S.N. Akram. 2011. Impact of brand image, trust and affect on consumer brand extension attitude: The mediating role of brand loyalty. International Journal of Economics and Management Sciences 1 (5): 73–79.