Banking sector reforms and customer switching intentions: evidence from the Ghanaian banking industry
Author:
Publisher
Springer Science and Business Media LLC
Subject
Marketing,Finance
Link
https://link.springer.com/content/pdf/10.1057/s41264-021-00135-8.pdf
Reference106 articles.
1. Adebayo, O., and O. Olalekan. 2012. An analysis of the impact of mergers and acquisitions on commercial banks performance in Nigeria
2. Alexandris, K., N. Dimitriadis, and D. Markata. 2002. Can perceptions of service quality predict behavioral intentions? An exploratory study in the hotel sector in Greece. Managing Service Quality: An International Journal.
3. Alhassan, A.L., and K. Ohene-Asare. 2016. Competition and bank efficiency in emerging markets: empirical evidence from Ghana. African Journal of Economic and Management Studies
4. Al-Hawari, M.A. 2015. How the personality of retail bank customers interferes with the relationship between service quality and loyalty. International Journal of Bank Marketing
5. Allen, J., H.E. Damar, and D. Martinez-Miera. 2016. Consumer bankruptcy, bank mergers, and information. Review of Finance 20 (4): 1289–1320.
Cited by 8 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. The role of perceived value in football club branding: a developing league perspective;African Journal of Economic and Management Studies;2024-03-13
2. Analyzing the Hierarchical Structure of Enablers Affecting Indian Banks’ Merger and Acquisition Financing Decisions;Global Business Review;2024-03-06
3. The Influence of Market Dynamics on Switching Intention in the Mobile Telecommunication Industry in Ghana: Exploring the Mediating Role of Competitive Intensity;Open Journal of Business and Management;2024
4. Customer relationship management practices and organisational performance of commercial banks in Ghana: a mediation analysis;Journal of Financial Services Marketing;2023-04-12
5. A model explaining perceived investment value and switching intentions toward FinTech: the case of crowdlending;Journal of Financial Services Marketing;2023-03-28
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3