Helping the Hacker? Library Information, Security, and Social Engineering

Abstract

Social engineering is the use of nontechnical means to gain unauthorized access to information or computer systems. While this method is recognized as a major security threat in the computer industry, little has been done to address it in the library field. This is of particular concern because libraries increasingly have access to databases of both proprietary and personal information. This tutorial is designed to increase the awareness of library staff in regard to the issue of social engineering.